IATA CERTIFIED : Reservation and Ticketing Executive

Job Expired

Location: IKEJA, Lagos, Nigeria

Employment Type: Full-time

HRLeverage Africa is a Pan-African Workforce Company. We are currently recruiting for the position of a Reservation and Ticketing officer for a client – a travel industry.

The Reservation and Ticketing Executive is responsible for providing professional, customer-focused travel services

by handling reservations and ticketing for various airlines. This role requires an individual with a solid understanding

of the travel industry, exceptional customer service skills, and proficiency in using Global Distribution Systems

(GDS). The ideal candidate must possess an IATA Foundation Diploma and be a Graduate with NYSC.

Key Responsibilities:

Reservation & Ticketing Management:

* Manage flight reservations and bookings for clients using Global Distribution Systems (GDS) such as

Amadeus or Galileo.

* Provide clients with accurate information regarding flight schedules, fares, and travel requirements.

* Communicate effectively with clients through various channels (phone, email, in-person).

* Process ticket exchanges and reissues in compliance with airline regulations.

* Maintain up-to-date knowledge of airline ticketing policies, fare rules, and industry regulations.

* Maintain accurate records of bookings, ticketing transactions, and client communications.

* Prepare daily, weekly, and monthly reports on sales and reservations.

Qualifications and Skills:

Education & Experience:

* Must have an IATA Foundation Diploma.

* A Graduate degree with NYSC completed.

* Previous experience from 02-05 Years in a similar role within the travel industry is preferred.

* Proficiency in using Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.

* Ability to work under pressure and handle multiple tasks simultaneously.

* Strong communication skills, both written and verbal.

* Proficiency in Microsoft Office Suite.

Benefits:

* Competitive salary

* Health insurance

* Monthly Incentives

* Opportunities for professional development and career growth

* A supportive and dynamic work environment

How to Apply: Interested and qualified candidates are invited to submit their CVs to resume@hrleverageafrica.com. Only shortlisted candidates will be contacted.

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