Front Office Supervisor

Job Expired

Job Description

As a front office supervisor your department is the first and last impression that a guest has of the restaurant, so it’s your job to ensure it’s a good one.

Responsibilities

• Supervise the front office team and ensure they provide professional and
exceptional service for customers at all times.
• Ensure restaurant phones are answered promptly
• Resolve all customer complaints
• Troubleshoot emergencies
• Plan restaurant events/parties
• Maintain restaurant ambience
• Schedule staff rota
• Ensure ordering process are followed and full payments on sales made and tills
balance at close of business.
• Liaise with other departments and agencies

Job Requirements

• Outgoing personality
• Good telephone skills
• Excellent communication skills to handle any complaints and emergencies in a
professional manner
• The ability to multitask and manage your time
• Be quick at decision-making

Qualification.

A university degree and experience in a supervisory role in the hospitality industry.

How To Apply

send CV to hrleverageafrica@gmail.com

with the job title as the subject of the mail.

More Information

  • This job has expired!
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