Job Description
As a front office supervisor your department is the first and last impression that a guest has of the restaurant, so it’s your job to ensure it’s a good one.
Responsibilities
• Supervise the front office team and ensure they provide professional and
exceptional service for customers at all times.
• Ensure restaurant phones are answered promptly
• Resolve all customer complaints
• Troubleshoot emergencies
• Plan restaurant events/parties
• Maintain restaurant ambience
• Schedule staff rota
• Ensure ordering process are followed and full payments on sales made and tills
balance at close of business.
• Liaise with other departments and agencies
Job Requirements
• Outgoing personality
• Good telephone skills
• Excellent communication skills to handle any complaints and emergencies in a
professional manner
• The ability to multitask and manage your time
• Be quick at decision-making
Qualification.
A university degree and experience in a supervisory role in the hospitality industry.
How To Apply
send CV to hrleverageafrica@gmail.com
with the job title as the subject of the mail.
More Information
- Salary Range 80,000-100,000
- Experience Level Junior
- Total Years Experience 0-5
